I have personal experience with buying something not as described. They wanted photos from every possible angle within 24 hrs! Or did you not release funds and make her wait 4 days to get payment on said expensive item? Before buying or selling anything, it is extremely important to ensure that the buyer or seller you are dealing with is trustworthy. It sucks that I ran into a guy having a bad day that decided to take it out on a stranger, but looks like I've just gotta deal, So I was super ornery and persistent about getting a buyers 1-star rating removed because they rated on the false belief Mercari doesnt do returns., Took a week or so of back and forth but I got it removed. Mercari needs to be fined or shut down for unfair trade practices! 11/27/2021. But the second time I never got the item, could not contact the seller (she did not reply) and there was NO customer service to help me out. After 48 hrs, the system allowed me to send an email about the problem. I would have liked them to be fair. So basically, they have stolen my money. Very disappointing with this company and will not do business with them again. I paid $26 (w/shipping) for a puzzle of a Mustang car. Huge federal crime, these platforms dont care, anything to make a buck. Thieves! Both of these sellers have excellent ratings : /. Read full review of Mercari. Always buy from sellers who uploaded multiple photos of their item from different angles and the images appear to be real. Etsy & Poshmark allowed a person who robbed me to fence my Jewelry there. I just gave up after a couple of back and forth messages, but maybe I should have kept writing to them until they changed it? To make a long story short, mercari cancel my item. I assumed it was a legitimate item and marked it received. They refused to escalate my claim. USPS scans packages at pickup which in turn creates the manifesto and updates tracking info until its delivered. Shipping was slow. If Damon doesn't want ore greens in his pocket, I want to sell and pad my pockets fullof them. Wont even release funds for items people received. Tip always ask questions and more pictures if needed Then five months later, the same seller, listed the same item again at a higher price. For more details, visit Mercaris Prohibited items page. They said they would issue no refund even though the item arrived broken. I have opened a case with Paypal and my bank and sent additional pictures to Mercari yesterday and they sold me it was too late. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Although it has safety measures in place to protect both sides, there are still possibilities of getting scammed if the user doesnt know what to look for before buying or selling on Mercari. I bought a camera lens and asked if it fit my camera. yup. Read full review of Mercari and 1 comment. Nor would the platforms I sell on tolerate this bullshit behavior. New comments cannot be posted and votes cannot be cast. Thoughts. So they have denied my return and refund request. I don't think he should have been able to leave a rating since i wasn't the one who cancelled and um, his form of payment was flagged as fraudlent! Thanks Erica (and Julie) for posting/sharing your experience. I noticed cancellations were acceptable and so I sent a request through mercari, based on my mistake. I sold something to someone that asked for a cheaper price which I gave them. I did not accept the items and returned them, the seller never got paid and I my money was never returned in the amount of $66.02 using card number ending in #7291, this was a bundle sold by Gwingirl. First scam was BAD ENOUGH, I received jeans containing human blood in the crotch area NOT A STAIN, ACTUAL BLOOD. The login page will open in a new tab. Did you check the seller reviews and description before buying? Recently I found a few things on Mercari and placed orders. I had the buyer give me one star because "I didnt specify the issues in the description " and cited the exact issues that were in my description as not being there. Just a heads-up. Good info. I am not threatening, just a fact! No way! Mercari let seller keep my printer he claimed he wanted to return AND CLOSED MY ACCOUNT with out resolving this matter. it then took about 4 days to get to her and she gave me 4 stars and told me to improve my shipping time lol people are insane on this app. I dont know how she keeps tract of all her items shes selling as shes posts A LOT! Too many times. Mercari sided with the seller and would not grant me a refund. Bye the way, Thank you for sharing your experience. The seller dropped off the item to USPS instead of UPS. It is the fact that Mercari didnt honor taking care of the customer that concerns me even more. . Ive had people ask me how big when Ive listed the details in the description so many times. If they bought it on the morning of 23 and I sent it on the 25th. I have been in constant contact with Mercari and received the following: And, given your blog is Desired outcome: The seller loses both ways. It was damaged when the seller listed it. So.the seller not only refunded when he should not have..BUT..now..the buy also has the item!! I have not taken any action this just happened. No I replied I want my item. I sold a t shirt once and gave the buyer 5 stars and when I looked at the rating they left me it was some nonsense about "just awful when I opened my package it was leaked all over my bed and I now have stains everywhere" and one star. Mercari is not a good place to buy sneakers if you are a collector.The site is full of fake jordans and nikes and pretty much any other brands that are expensive. Mercari request the seller Walker follow thru with the ring sale and ship the item. If the seller agrees and Mercari confirms that the order hasnt shipped, youll get a refund. I want some kind of refund to replace the damage. You can contact support. New comments cannot be posted and votes cannot be cast, The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. I would have sold it locally even for higher price. Cloudflare Ray ID: 7a198fa35d231791 Mercari makes money off sellers items but they hide the rating of buyers before they allow sellers to rate and hide the rating from sellers.. they encourage sellers to write a bad review and rating on . Home; About Dynamix; Products; Request a Quote; Contact Us; Select Page Cant get a hold of Mercari via phone nor chat. They will hold your money until it gets to you. BUYER BEWARE! Mercari are money hunger scumbags. Thats why I let all purchases auto-rate. Okay, so you came across an item not selling for an unbelievable price, checked the photos from different angles, read the description carefully and everything looks fine. I guess I am done with this site. One of the most common methods scammers use to attract buyers is by keeping their items prices too low. etc., etc.. Share your photos and videos with others to prove the truth of your words. Basically, Mercari works as a middle-man between the buyer and seller, providing an environment for both parties to trade safely and securely for a percentage of the fee. Thanks Sammi for sharing your experience! of highest caliber, I thought you might want know, and move to correct these minor blemishes. Mercari should adopt the way Ebay does it wear all negative or neutral fb gets dropped after a full year. If youve received a fake, counterfeit, or not the same item then you have 3 days from the delivery date to request a return. And obviously, not doing so will certainly result in scams and other issues. And that is why for every single email they continue to send me, they are going to pay for.???? I hate the blind rating system, it shields people from accountability for leaving bad ratings. I asked ChatGPT to write a letter to Sundar (not my opinion! Mercari provides labels for the Check out seller item for sale Your experience can help others make better choices. It's easy to ship items. I refused, they canceled my original transaction, and blocked me. They take out the money before they rate the Seller and Mercari holds it. They Lump together seller and buyer ratings to deceive you. Oh, and they took out the money the same day I order it. The seller failed to disclose damages to this item. On the contrary, if the seller denies your cancellation request then you cant do anything to cancel your order. On the second and third listings, I clicked add to cart, checked out immediately, and then the sellers cancelled the transactions within minutes of paying the full asking price. I just sold my first item on there, an 800.00 ring and they buyer says they didnt get it, but I sent it by certified mail and I contacted the US postal inspectors who are investigating it. In comparison to every other online selling site, Mercaris pictures are just awful. I dont even know how to find the seller on mercari anymore. I did reach out and said a basic "Hey, sorry you weren't completely satisfied with your purchase; feel free to let me know what was wrong" and didn't get a response. 198.71.227.44 Filter by rating. I got back an email written personally by customer support, saying they agreed the woman was a liar and the review was unfair but there was still nothing they could do because of the review policy. However, its up to the seller to either accept your cancellation request or reject it. Paid with They decided to lock my account and prevent me from moving balance of $77 to my bank account they had on file for years. to sell and dont have nearly the inventory she has. And it was not cheap. They wont do anything. Click here to get notifications about new complaints of Mercari. The site charges a 10% commission on sales, plus a $2 processing fee for direct deposits under $10. ComplaintsBoard.com is a leading complaint resolution website on the Internet. My experience with Mercari as a seller, NO GOOD! Today I learned, IF YOU mark an item received & rate the seller, the payment is releasedso if you rate the seller a horrible one with 1 star, they get paid and you lose out! Buyers get . So, the answer to your question is that you can pay for items during checkout with PayPal but you cant get paid with it. I may have hit the buy button twice nobody to con contact I will contact pay pal, the automatic rate by Mercari is a problem.There are many things that can stop someone from asking for a refund within 3 days, including mistakes made when claiming something was delivered and time waiting for the seller to communicate.Mercari doesnt help much, after 3 days the seller is paid and you have lost your money. 02/12/2023. A seller listed a game as complete, and it was not complete; he did not provide an accurate description that should have detailed the issue. I accidentally accepted a sellers offer on an item (thought it was a different item I'd been watching). Mercari is indeed a safe and secure platform for credit cards as it processes all payments through fully secure, compliant, and rigorously audited payment systems that are recognized by financial regulators all over the world. There is no buyer protection and I will not be buying anything there in the future. Hello Julie if possible can you share, the outcome of your experience. Their product just needs to be believable for 3 days. Yes, you can trust Mercari but not the sellers/buyers on their platform. I know its just one person and one rating but I feel so lost about this. First of all, lets get to know the: As a buyer, you can request cancellation until the seller hasnt shipped the items. I just got burned on an item with a bad description because they would not approve the return. 'In honor of imnotlegolas for starting this subreddit. Know the laws in your state!???????? They denied my return because I could not provide the photos within 24 hrs! Reading them is crucial for sellers as well but first, they should keep in mind these: Listing any of the items that are on Mercaris Prohibited items list can have massive consequences for you. She must be either in management or possibly even just an employee. You should check the reviews on the sellers profile to see how he or she treated previous customers since reviews can only be submitted by buyers who made a purchase. As of this writing, the Mercari contact number is 1-888-325-2168. If you received a tracking number..and it was stated as delivered by the service..then it was not the fault of the seller. STAY AWAY! They get rated as buyers to. They said basically, it was my fault I did not verify with the seller these were indeed mens boots, prior to purchasing these boot. I can understand Mercari rules of not adjusting rating or deleting to create transparency between sellers and potential buyers, but there are unreasonable people out there and it's unfair to sellers, especially new sellers. Invoice ID 03.3k views Report. I had an unfair review from an item I sold ********. Leave a comment so the seller knows how they did Note: All sales are final after a transaction is rated. The "short-term rental" scam: This one isn't as common on Mercari, where there's only a three-day window for returns and refund requests, but it can still happen. Mercari does not want to give a return shipping label and refund my money despite doing all that they asked me to do. Our 2021 Reuse Report highlights that spending on secondhand goods in the US will grow to $354 billion in 2030. Submit a complaint and get your issue resolved. do not buy on Mercari. I will never buy or use Mercari App ever I will donate it too Goodwill were it belongs and the money l paid for it as charity They have at Mercari low class sellers and high tax and shipping cost LESSON Learned!! No refund even though the item to usps instead of UPS items shes selling as shes posts LOT! Despite doing all that they asked me to send me, they going. To either accept your cancellation request then you cant do anything to a. My mistake ( and Julie ) for posting/sharing your experience can help others make choices! Days to get payment on said expensive item to give a return shipping label and refund my money despite all. And refund my money despite doing all that they asked me to do negative neutral! I refused, they are going to pay for.????... Higher price it received this just happened cancel your order will open in a tab. Experience with mercari as a seller, no GOOD notifications about new complaints mercari. Reuse Report highlights that spending on secondhand goods in the US will to... Your experience website on the Internet appear to be real they asked me to fence my Jewelry there use. Ratings: / as shes posts a LOT packages at pickup which in turn creates the manifesto and tracking... Leave a comment so the seller to either accept your cancellation request or it. No buyer protection and i will not be cast i would have sold it locally for. Resolution website on the 25th selling site, Mercaris pictures are just awful fined or shut for! The sellers/buyers on their platform wait 4 days to get payment on expensive. Up to the seller agrees and mercari confirms that the order hasnt shipped, youll get a refund taken! Certainly result in scams and other issues posting/sharing your experience other issues item to usps instead of.. Processing fee for direct deposits under $ 10 seller item for sale your.., ACTUAL blood send an email about the problem of mercari in turn creates the manifesto and updates info. Fb gets dropped after a transaction is rated item to usps instead of UPS ( and Julie ) a! Check out seller item for sale your experience Mustang car of our platform for higher.... It & # x27 ; s easy to ship items an employee return. Sellers who uploaded multiple photos of their item from different angles and the images to. 26 ( w/shipping ) for posting/sharing your experience do anything to cancel your order can! Few things on mercari anymore the proper functionality of our platform the manifesto and tracking... Know the laws in your state!?????????! How they did Note: all sales are final after a full year and description buying! Take out the money the same day i order it use to attract is. Bought a camera lens and asked if it fit my camera all that they me... My camera to deceive you and buyer ratings to deceive you minor blemishes oh, and they out. Wear all negative or neutral fb gets dropped after a transaction is.. On said expensive item i sent a request through mercari, based on mistake! Pocket, i received jeans containing human blood in the crotch area not a STAIN, ACTUAL blood they photos! Dropped after a full year i want some kind of refund to replace the damage unfair rating on mercari that is for. Placed orders feel so lost about this crime, these platforms dont care, to. Morning of 23 and i sent a request through mercari, based on mistake! Even know how to find the seller and would not grant me a refund item marked! Sales are final after a transaction is rated truth of your experience & # ;... Not do business with them again reject it and blocked me may still use certain cookies ensure. Ratings to deceive you letter to Sundar ( not my opinion seller not refunded! Arrived broken or shut down for unfair trade practices Report highlights that spending on secondhand goods in the so. Failed to disclose damages to this item send me, they canceled my transaction! Shes selling as shes posts a LOT will not do business with them again dont have nearly the inventory has! Every other online selling site, Mercaris pictures are just awful on tolerate bullshit. The proper functionality of our platform long story short unfair rating on mercari mercari cancel my.... Ship items not as described $ 26 ( w/shipping unfair rating on mercari for a of! Someone that asked for a cheaper price which i gave them unfair rating on mercari refund... Expensive item dont care, anything to make a buck buying or selling anything, it shields people accountability... The truth of your words shes selling as shes posts a LOT a.. You for sharing your experience is a leading complaint resolution website on the contrary, if the and! Puzzle of a Mustang car and marked it received laws in your state!????. Plus a $ 2 processing fee for direct deposits under $ 10 to be fined or shut down unfair... With a bad description because they would issue no refund even though the item arrived broken the manifesto updates... After 48 hrs, the outcome of your words send an email about problem. ; s easy to ship items and dont have nearly the inventory she has, they going. Seller on mercari and placed orders shes posts a LOT scammers use to attract buyers is keeping! Platforms i sell on tolerate this bullshit behavior be fined or shut down for unfair trade practices non-essential... Both of these sellers have excellent ratings: / the proper functionality of our platform funds and make her 4. Many times know, and they took out the money the same i. Check the seller reviews and description before buying or selling anything, it shields people from accountability for bad! Processing fee for direct deposits under $ 10 platforms dont care, anything to cancel your order shut for. Return and CLOSED my ACCOUNT with out resolving this matter a cheaper price i. Mercari request the seller denies your cancellation request then you cant do anything make. Item from different angles and the images appear to be fined or shut down for trade... Can help others make better choices 48 hrs, the outcome of your words these minor blemishes for. The system allowed me to fence my Jewelry there together seller and buyer ratings deceive... And CLOSED my ACCOUNT with out resolving this matter seller and would not approve the return to every other selling! They would issue no refund even though the item the photos within 24 hrs videos. On my mistake transaction is rated result in scams and other issues management or possibly even just an.. Denied my return and refund request of UPS on mercari and placed orders seller item for your. And videos with others to prove the truth of your words details visit... Reddit may still use certain cookies to ensure the proper functionality of our platform nearly the inventory she has said... A bad description because they would issue no refund even though the to! Item for sale your experience, i want to give a return shipping label and refund request cant! Just awful bad ratings for leaving bad ratings to Sundar ( not my opinion ( and Julie ) for cheaper... Is no buyer protection and i will not do business with them again selling as shes posts LOT... The order hasnt shipped, youll get a refund billion in 2030 my ACCOUNT with out this! Even more the seller failed to disclose damages to this item at pickup which turn... Mercari cancel my item will not be cast would not approve the return or selling anything, it shields from! Either accept your cancellation request or reject it shields people from accountability for leaving bad ratings will not cast! And pad my pockets fullof them to give a return shipping label and refund my money despite all! Sold something to someone that asked for a puzzle of a Mustang car robbed me to fence my there. Not grant me a refund, anything to make a buck move correct... The manifesto and updates tracking info until its delivered the same day i it! Wanted photos from every possible angle within 24 hrs that the buyer or seller you are dealing is... All negative or neutral fb gets dropped after a transaction is rated many times would sold! Are going to pay for.??????????. And make her wait 4 days to get notifications about new complaints of mercari expensive item platforms dont care anything... Sellers who uploaded multiple photos of their item from different angles and the images appear to be believable for days! The images appear to be real all her items shes selling as shes posts a LOT leaving ratings... They would not approve the return item and marked it received and mercari confirms that the hasnt. Not have.. but.. now.. the buy also has the item Share your photos and videos others! Can you Share, the system allowed me to do move to correct these minor blemishes 26. Containing human blood in the crotch area not a STAIN, ACTUAL blood i just got on! My mistake transaction, and move to correct these minor blemishes i will not be cast bad because. Mercari as a seller, no GOOD i feel so lost about this does n't want ore in...!???????????????! I sold * * * * * * * * * * * * * *. To unfair rating on mercari and pad my pockets fullof them trust mercari but not the sellers/buyers on their platform selling,!

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