\u00a9 2023 wikiHow, Inc. All rights reserved. What functions does WeChat Channels offer? And how can international businesses use this new WeChat feature to their advantage? According to the Weixin Class pro, Tencent will pay even more emphasis on Channels in the coming months, and there are already some modifications in the works, such as the addition of WeChats own services menus. So, what does it mean for your brand? Functions accessible from WeChat Channels Dashboard: WeChat is rolling out the feature progressively, so this ability to register to post is not open to everyone at the moment: You can request the activation through the WeChat Customer Service chat of their Official Account (ID: WeChat). To learn more about uploading media in WeChat, see WeChat developer documentation. Enter the phone number for a WeChat user who meet the conditions below to unblock your account: 1) If you registered your account outside of mainland China, you can ask either a mainland China user or a user outside of mainland China to help confirm your identity, but the conditions below should be met: a. WeChat's short video feature, Channels, will enable everyone to express themselves through video, not just online celebrities and key opinion leaders, says the app's creator Allen Zhang. Users usually check WeChat Channels on mobile devices, therefore horizontal may not be attractive for viewers. Shame, because I would have liked to keep in contact with my Chinese friends easier. WeChats Video Store model can learn from the existing experience of Kaishou Store and Douyin Store. Is it worth trying? Some stickers in our gallery are region-specific. Then, click on the camera icon that says Post Video towards the bottom of your screen. This is a new feature within the WeChat ecosystem that allows users, influencers and brands to create and post short-form contents and distribute them through a media feed: In complementary, further information can be added to the post: This space is another way for brands and businesses to reach new audience with a popular type of content (video form) enhanced by live-streaming and eCommerce functions. Heres our Beginners Guide to WeChat Channels if you want a shorter version or TL: DR one. From there, the videos can be re-shared if they like enabling viral loop. Tap your name and email. This image is not<\/b> licensed under the Creative Commons license applied to text content and some other images posted to the wikiHow website. WeChat is more than a messaging and social media app it is a lifestyle for over one billion users across the world. 1. Personal info, Financial info and 8 others. Feed less algorithm driven compared to Duoyin and TikTok : Those users get videos based on ones they liked before, so marketing on those platforms requires a wide target. Enter the CAPTCHA characters. If your brand entered China a while ago and has a presence on major social media channels such as WeChat Official Account, Douyin, Red (Xiaohongshu), and Weibo, you may consider creating a WeChat Channel. This article has been viewed 37,608 times. They will also launch knowledge-based columns, covering multiple . 5. This part of the blog is a step-by-step guide to help you set up WeChat, stress-free. In the site map, in Customer support, select Channels. Besides the profiles setting accessible from the WeChat native APP, this account can be managed through a [desktop/web] app: To support brands strategy, on a WeChat Channels post, you can can link to : Pre-requisite: register to be able to post on WeChat Channels. . Officially launched in early 2020, WeChat Channels has always relied on WeChat, which holds over 100 million daily . If the phone number you registered with WeChat is acting abnormally and your account is blocked, you'll need to change the phone number associated with that account. AdChina.io has helped hundreds of brands reach the China market. Choose an account type As a Non-China entity your only choice is a Service Account. Go back to HMA, and copy the "port" number that appears next to the IP address you've chosen. This will take you to a WeChat support form where you can attempt to unblock your account. More information: Configure work classification. Check and delete any unofficial versions of WeChat or unsanctioned plug-ins, download the latest official version of WeChat and request to unblock your account again. You'll see a WeChat confirmation page in your WeChat mobile app. Every WeChat Channel post can be uploaded with a link to an article by an Official Account. wikiHow, Inc. is the copyright holder of this image under U.S. and international copyright laws. Any questions just comment below. This image is not<\/b> licensed under the Creative Commons license applied to text content and some other images posted to the wikiHow website. For additional information, please contact at contact@thewechatagency.com. WeChat has been pushing users to make and watch videos on WeChat Channels, so it may see increased traffic in the near future. Up to 2021, WeChat Channels have 500 million DAU (Daily Active Users), growing at 79% year-on-year. The Channels item is just below below Moments item. Some people may have noticed a new feature in their WeChat "Discover" tab called "Channels". Here are several points for brands to consider. An additional license is required to access Omnichannel for Customer Service. To begin, log in to your personal WeChat account using the WeChat app. Having a Channel can help you better distribute your brands video campaigns and live streaming in the public traffic pool of WeChat. There's [] if i forward them to "file transfer" and open on my mac, it says "Unsupported message. App is garbage and a waste of time. We use our knowledge and expertise to help businesses build meaningful partnerships and develop their network among Chinese customers. Select the Person for Money Transfer. Users, influencers, and brands can craft and post contents such as: one-minute videos. More information: Enable file attachments. Since November 2021, WeChat Channels has held several online shopping festivals such as the Live-stream Good Things Festival, the New Year Goods Festival, etc. Cause 4. This wikiHow will teach you how to request that WeChat unblock your account. Enable file attachments for customers: Set to Yes to allow customers to send file attachments to agents. There's no support, they will email you back with a link to their website describing how to sign up when they need to actually help or fix anything. When the agent sends an attachment, the app uploads the attachment to WeChat and captures the media ID. If asking a user registered in a different province in China to help unblock your account, they must be friends with you on WeChat. Most of those countries ban WhatsApp for security and political reasons, while. They greatly aid in brand discovery because the content is displayed to all users rather than just followers, as is the case with articles on official accounts. We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. It looks like a video feed/timeline where the content creators and short video influencers can share posts with videos and pictures under their personal account or their official account. WeChat supports one-on-one texting, group chats, multimedia sharing, and more. Open the WeChat app on your mobile phone. Go to https://support.wechat.com/cgi-bin/mmsupport-bin/readtemplate?t=weixin_unlock_self&step=0. From the wizard in Support, copy the Webhook URL. b. This image is not<\/b> licensed under the Creative Commons license applied to text content and some other images posted to the wikiHow website. 94,129 views Jan 26, 2014 So you cannot download Wechat because you get that message "Not available in your country." No problem (mei wenti) just follow my instructions, this will work on all. In Advanced settings, configure the following options based on your business needs: If you're using the service account of WeChat, perform the following steps: Sign in to your WeChat Service Account, and then paste the IP allowlist and server address, which you copied from Omnichannel admin center in the preceding procedure, in their respective boxes. Select the workstream that you've created for the WeChat channel and on the workstream page, select Set up WeChat, and do the following steps: On the WeChat setup dialog box, on the WeChat page, select the account that you created. The server address helps establish the connection between WeChat and Omnichannel for Customer Service. Within Channels, you can now create videos, or long videos and then you can also livestream. 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