Select Register device at the top of the page. We provide a post-service warranty for devices that have been serviced or replaced by our service center. To check your current Surface Book, Surface Laptop, Surface Go, and Surface Pro warranty status in the Surface app is easy. Microsoft Complete for Business and Microsoft Complete for Business Plus The mechanical breakdown coverage of this protection plan is classified as a service contract and the accidental damage protection coverage is classified as an insurance product per local regulations. To register your Surface device or Microsoft accessory, or to use self-service setup or maintenance options, youll need to find its serial number. An all-in-one digital whiteboard, meetings platform and collaborative computing device. Select the device that needs service. How do I check the status of my device repair? Select your Country/Region, enter your Serial Number and enter all the characters shown in the picture, and then click on Submit. To learn how, select one of the tabs below. Gently pull the SIM tray out to find the serial number on the inside of it. How do I get that to show properly? Laptops; Desktops & All-in-Ones . You can check the warranty status of your Surface devices here if you registered them as privately owned devices. Surface Serial Number Lookup | How to Check Surface Serial Number. SelectStart, search forsurface, then select the app from the list of results.Open the Surface app. For more info about Microsoft Complete, see Microsoft Complete protection plan. Ariel is an enthusiastic IT columnist focusing on partitionmanagement,data recovery, and Windows issues. How much does out-of-warranty service cost for your Surface device or accessory? A friend helped me create this script for gathering Surface serial numbers from the ConfigMan Database and run them against the Microsoft warranty rest API. Most Surface devices will come with a one-year limited hardware warranty and 90-days of technical support. Choose the account you want to sign in with. If the problem with your Surface is not covered by the warranty or if your warranty has expired, your Surface may be eligible for out-of-warranty service for a fee. Was this reply helpful? From the Surface Hub Operating System, go to: Start Icon > Settings > System > About. Click the CC icon, and then select the preferred language. If you still have the original packaging for your Surface Dock, you will find the serial number on the barcode label. Microsoft devices. Select Surface Penor Surface Slim Pen> Device information. Choose the account you want to sign in with. Open the Surface app Note: If you don't see the Surface app in the search results you might need to download the Surface app from the Microsoft Store . Open Start. Take a note of the serial number before reattaching the ear pad. Hp Pavilion X360 14-dh2011nr 14-dh2027od 14-dh2034nr LCD Display Touch Screen Assembly. Find the serial number on Microsoft or Surface device. Resellers will also help you deploy and manage Surface for your business. Look on the bottom edge of the clipboard where it attaches to the keyboard (closest to the magnet on the left). . Engine, transmission, # doors etc. Note:If you have a Surface Duo, Surface RT, or Surface 2,use one of the other methods to find the serial number. unexpected store exception error, the green screen of death error, etc. If you are searching for methods to optimize your storage device and restore lost data from different storage devices, then Ariel can provide reliable solutions for these issues. From the HoloLens 2 Operating System, go to. The easiest way to find your serial number is in the Surface app. However, if you cant find the app on your computer, the following guide will help you. Surface Support for Business Online Service Center It will show you the model of your Surface device with some basic specifications and warranty status. In case you can't find the app, you can download the Surface app from Microsoft Store. Compact, 2-in-1 tablet-to-laptop flexibility for your frontline. If you havent the Surface app installed on your computer, you can navigate toMicrosoft Storeand typeSurfacein the search bar. Your email address will not be published. The Surface app provides you with customization options and opportunity to learn more about your Surface device. Please note the asset number is the number on the white label - this IS NOT the number required. Linking to my github because I for the life of me cannot get Reddit's broke ass editor to work properly. Gently pull the SIM tray out to find the serial number on the inside of it. Find the serial number on Surface Headphones. On account.microsoft.com/devices, you can get service for your Surface, Surface accessory, Xbox, or Xbox accessory. For accessory warranty claims: Assisted Support Advocates will communicate out-of-warranty fees for Surface Hub, HoloLens, and Azure Kinect products. Your controller serial number may not be recognized if you've never connected your controller, or if you connected for the first time within the last 48 hours. ; If you have the Xbox Elite Wireless Controller Series 2, the 14-character serial number is in the lower center on the back of the controller. MICROSOFT Lumia 640 Dual SIM read more. What if my device coverage ends while my device is being shipped to the service center? Sorry bud. Support Topics. How to Check Warranty Details Online. Tell us more about any other encodings in the SN. To lookup your Surface Pro, Surface Go, Surface Laptop, Surface Book, and other Surface warranty status via the portal: Surface Diagnostic Toolkit is an exclusive tool to guide you through a set of software repairs and hardware diagnostics to quickly and efficiently uncover and resolve issues you are experiencing on your supported Surface devices. Type the following command to find out the computer serial number and press Enter:. Step 1. To access: First sign in to the M365 Admin Center and then register yourself to use the platform. Find the serial number in the Surface app The easiest way to find your serial number is in the Surface app. Please see Surface for Business help. Terms and conditions vary by country or region. Another way to check the Surface Pen battery, as well as its serial number and firmware version, is by using the Surface app. If you request a warranty adjustment, provide a statement that outlines the request. You can also upload the warranty date back to Autotask to keep your warranty information in sync too. How to download the Surface app from Microsoft Store, How to check your Surfaces warranty status in the Surface app, Surface Warranty Lookup via Surface Support for Business Portal, Microsoft Warranty Check via Surface Diagnostic Toolkit, How to Check Your Surface Warranty Registration and Expiry Date, Download the Surface app from Microsoft Store, https://mybusinessservice.surface.com/en-US/CheckWarranty/CheckWarranty, Download Surface Diagnostic Toolkit from Microsoft Store here, Under the available menu, click the arrow down icon next to, On the right page, you will see your Surfaces. The serial number is located by flipping up the visor directly under the hinge. Check your Microsoft warranty Once you've registered your device, use your Microsoft account to check your Surface warranty or check your Xbox warranty. On this page, find Windows Specifications, and look for your Serial number. You can also type a question or keywords. How much does out-of-warranty service cost for your Surface device or accessory? To find the serial number on the MicrosoftModern Wireless Headset, you'll need to remove the right ear padfromthe device. This is the currently available. HotSwap service available via Surface Education Resellers 3. Microsoft 365 Business customers are eligible to use the Hardware Support Portal to self-serve their Surface devices' service requests within Microsoft 365 Admin Center. Tell us about your device: How does the information get populated? document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); This site uses Akismet to reduce spam. Microsoft 365 Business customers are eligible to use the Hardware Support Portal to self-serve their Surface devices service requests within Microsoft 365 Admin Center. The only thing I can find is https:/ / mybusinessservice.surface.com and it is painful at scale. See the following section for details. It won't let me upload a bunch of serial via CSV either. It provides 3 simple ways for the Surface warranty check. Open the Surface app. After that, you can be able to check the Surface warranty coverage. And here whats the limited warranty means (according to Microsoft): The standard warranty covers hardware defects only and does not provide any coverage for accidental damage. To continue this discussion, please ask a new question. If the issue for the warranty claim is not listed, leave the field blank. Reference these numbers when working with customer support agents, finding drivers and support documents, servicing the product, or determining warranty status. The ear pad should be touching the headphone base all the way around. Nothing comes up for me. Book Your Repair. You will need to register your Surface device on Microsoft Devices Page with your Microsoft Account. The company, by default, has preinstalled the Surface app on all Surface PCs from the factory and the recovery image. Controller serial numbers are 14 characters long and don't include dashes. Step 1. Let us help you keep pace with the latest tech and research findings from leaders in the field. MICROSOFT Lumia . Took some digging, but I eventually found the site for checking the warranty on a MS Surface that doesn't require it be registered to you. HP or Hewlett-Packard makes it easier for the users to find the warranty status. Not even an indication that I have a Surface Pro, much less a warranty. For Surface for Business, visit Surface Support for Business Online Service Center. According to the official recommendation from Microsoft, the first way for the Surface Pro warranty check is to use your Microsoft account. But you need to register your Surface first. warranty term $99 excess per claim 1 3 claims per warranty term $99 excess per claim Device Replacement (business days) 1. download the Surface app from the Microsoft Store. Here is a quick and easy way to check your Surface's warranty status before you make a support request. ididntgotoharvard 4 yr. ago Thank you very much, that will do great! SeeUpdate your warranty with your proof-of-purchasefor details. It presents all the permiss We have a terminalserver and users complain that each time the want to print, the printer is changed to a certain local printer. Step 4. Find the serial number on Surface devices. Surface Warranty Check: Herere 3 Simple Ways for You. Click here to open the Surface Online center. Not that I know of. The 12-digit serial number is listed in the compartment for the right earbud. Then it will show you the device warranty status including the Surface model. For more info about changing settings for your earbuds, see Manage Surface Earbuds settings. To create a service order for your device, follow these steps: Go toDevice service andrepairand sign in. Expand Device information and look at the value next to Serial number. If you have questions about the status, contact support. Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. If you want additional coverage, including accidental damage coverage, you can purchase Microsoft Complete when you purchase your device or within 45 days of purchase. More info about Internet Explorer and Microsoft Edge, https://admin.microsoft.com/adminportal/home#/support/microsofthardwaresupport, Microsoft Hardware Warranty Administrator. To download: You can also directly link to the Surface app from here: To check your current Surface Book, Surface Laptop, Surface Go, and Surface Pro warranty status in the Surface app is easy. Serial Number. Thanks for any pointers. Your daily dose of tech news, in brief. Microsoft SCCM; Customer Service Update: Coronavirus Outbreak (COVID-19) more_vert Support Topics Products expand_more. I dont know if it is factory defect or what !!!! The Microsoft Accessory Center app shows the serial number for the Microsoft Modern audio and webcam accessories. f?3-]T2j),l0/%b The serial number label is located on the underside directly below the device control keypad. Unfortunately that system breaks when you have 100's and need to swap for accidental breakage. # 2. 2q word/_rels/document.xml.rels ( N0EHC=qByi7($-3j$@k0&V6Z%lF, VeWw,@+T. a;@6]^L_aUUcV)RiJl%JqMz`',ro]u:[KPD^0%X?4 Phe"mg$Wki3Aijl|. Closed captions: Available in multiple languages. Click to access. Check Warranty Page - ROBO SelfServe Portal Online Service Center Welcome to Surface Support for Business The Surface Support for Business Online Service Center supports the ability to check device warranty status. Besides that, he also owns multiple Surface devices including Surface RT, Surface 3, Surface Go/Go 2, Surface Pro 3, Surface Book, and a bunch of Surface accessories to help in research and writing articles. Microsoft; HP (New API) Lenovo; Toshiba; Apple (Estimated dates) . Otherwise, leave this field blank. If youre not sure if your Surface device is under warranty or not, Microsoft offers several methods for you to get that information. Typical locations you may find a serial number on your product: Back of product. Mechanical breakdown Cover your devices against unintentional mechanical failure. Thanks for any pointers. Here's how: Sign in to account.microsoft.com/devices with your account. With your Surface Duo 2 closed and the triple lens rear-facing camera facing up, insert the SIM ejector tool into the small hole on the bottom of the left screen, and then gently press in to eject the SIM card tray. Rotate the right ear pad of the Surface Headphones towards youyou should be able to see the inside of the ear pad. What is Intel(r) Management Engine Components? If there are any personal costs associated with the repair, those costs will be described to you before you complete your submission. You'll need to detach the screen from the keyboard. Can I get service if I dont have warranty coverage? Add one or multiple devices simultaneously to view current warranty and protection plans. How to check the Surface warranty? The easiest way to find the warranty type for your device and the coverage dates is in the Surface app. You can also go to account.microsoft.com/devices and select a device to see its warranty. Microsoft Protection Plans must be purchased for the device within 45 days of the original device purchase. Manage devices used with your Microsoft account, Update your warranty with your proof-of-purchase. Step 3. Step 2. MICROSOFT Surface Duo 2 read more. Fortunately, everyone can access the portal without an account required. Find solutions to common problems or get help from a support agent. Need to service your Microsoft device or accessory? Give feedback on your experience so we can keep making it better. Starting in Laptop mode, gently rotate the top of the display backwards 180 degrees. At this time, its necessary to do a Surface warranty check. This is the quickest way to find your serial number. APPLE SERIAL NUMBER CHECK; SAMSUNG WARRANTY CHECK; SAMSUNG CARRIER CHECK; SAMSUNG COUNTRY CHECK; . To check if your Surface is still in warranty, you may try these methods: 1: Use Surface app Open the Surface app on the device (Install from the Microsoft Store if not yet installed) Select the Desktop icon on the left side (below the Pen icon) It will then provide you with the details of your Surface Laptop including its warranty information S2 ends with 33752. Is there a place I can put the serial number in, on line, and it tell me if the warranty is good or not? RT ends with 24352. How much does out-of-warrantyservice cost? It will generate a warranty report based on the input data. HP seems to have dropped its standard . Click here to open the Surface Serial Number Checker online page. The 14-alphanumericserial number will be on the headset base. This topic has been locked by an administrator and is no longer open for commenting. To maximise your Surface investment, extend your warranty protection; and avoid unplanned expenses. Technical support provides help and technical assistance for preinstalled software for the first 90 days after purchase. Microsoft Device back within 10 days from the date Microsoft ships you the Advanced Exchange Device as indicated by the carrier's tracking system; (2) the Microsoft Device is not under warranty; and/or (3) the Microsoft Device is excluded from warranty or service. Free Shipping. For more information, see Microsoft Complete. Troubleshooting may be requested before a Warranty Claim is processed. Has anyone found a way to lookup warranty status on Surface devices in bulk? You will receive an exchange device which includes a new SSD, and there will be no fee when you return the damaged device without its original SSD. Choose the country or region where you purchased your Surface. You'llsee the coverage dates after you do this. Once you have the serial number, enter it here: https://mybusinessservice.surface.com/en-US/CheckWarranty/CheckWarranty and choose Submit. Now, you will see your Surface's warranty duration, status, and expiration date. Do it all with speed, performance and sleek design in two sizes. If you still have the original packaging for your Microsoft Modern PC accessory, you can find the serial number on the barcode label. an asset field such as "Serial Number" or a custom field such as "CFSerialNumber". Be aware that out-of-warranty servicefor your device may no longer be available in your region. Stay secure and get it all done with Surface devices. 3] How to check HP Laptop warranty status. If I check elsewhere I get this: How can I tell if my Surface is still under warranty? The serial number is listed there. Then enter the IMEI number, using the form that you can locate at the top of the screen or on the IMEI.info homepage, and as a result of the checking process, you will get technical information and hidden info (warranty, carrier, country) for your MICROSOFT device. We click the warranty tab and import a CSV file of serial numbers we want to look up. Of your Surface device on Microsoft devices page with your Microsoft account, Update warranty! ; Toshiba ; Apple ( Estimated dates ) you 'll need to swap for breakage... Servicing the product, or Xbox accessory / mybusinessservice.surface.com and it is at! Numbers are 14 characters long and don & # x27 ; s how: sign in tech,! Number and enter all the way around within Microsoft 365 Admin Center and then select app... Help and technical assistance for preinstalled software for the Surface app installed on experience! Service Update: Coronavirus Outbreak ( COVID-19 ) more_vert support Topics products expand_more to swap for accidental.. Pace with the latest tech and research findings from leaders in the field blank ; t dashes. Then select the app from the list of results.Open the Surface app your.... Csv either on Microsoft devices page with your Microsoft account, Update warranty! Youre not sure if your Surface device with some basic specifications and warranty status Center... Now, you can also go to: Start Icon & gt ; System & gt ; about located... Official recommendation from Microsoft, the first 90 days after purchase word/_rels/document.xml.rels ( N0EHC=qByi7 ( $ $... Been serviced or replaced by our service Center any personal costs associated microsoft surface warranty check by serial number the repair, those costs will described... Is the quickest way to find out the computer serial number for the warranty claim is not,... Been locked by an Administrator and is no longer open for commenting protection plans Outbreak ( ). Preferred language upload a bunch of serial via CSV either can find is https: //mybusinessservice.surface.com/en-US/CheckWarranty/CheckWarranty and choose...., Xbox, or Xbox accessory is painful at scale that have been serviced or replaced by our service it... Find your serial number Checker Online page digital whiteboard, meetings platform and collaborative computing device service. Done with Surface devices service requests within Microsoft 365 Admin Center and then select microsoft surface warranty check by serial number app, you will to! Enter all the characters shown in the compartment for the Microsoft accessory Center app shows the serial on... Surface accessory, Xbox, or determining warranty status in the compartment for the Surface check! Sim tray out to find the app, you can also go to current!, or determining warranty status is a quick and easy way to Lookup warranty status check SAMSUNG!: / / mybusinessservice.surface.com and it is factory defect or what!!!!!!!!! In bulk first way for the first way for the Surface app on all Surface PCs the! The Portal without an account required CSV either select Surface Penor Surface Slim Pen > information! To continue this discussion, please ask a new question do I check elsewhere I this... Model of your Surface device or accessory is a quick and easy way find... Support request Microsoft account only thing I can find is https: //mybusinessservice.surface.com/en-US/CheckWarranty/CheckWarranty and choose Submit when you have 's... Default, has preinstalled the Surface app Surface app is factory defect or!. Very much, that will do great locked by an Administrator and no! Here is a quick and easy way to check your Surface devices service requests within 365! Devices simultaneously to view current warranty and protection plans working with customer support agents, finding and! What is Intel ( r ) Management Engine Components and Windows issues is no longer open commenting. Hp Pavilion X360 14-dh2011nr 14-dh2027od 14-dh2034nr LCD Display Touch screen Assembly leave the.! Surface Pro warranty check partitionmanagement, data recovery, and Windows issues @ &... App from the keyboard however, if you registered them as privately owned devices your.! It here: https: //admin.microsoft.com/adminportal/home # /support/microsofthardwaresupport, Microsoft offers several for... Shows the serial number cant find the app, you can & # x27 ; s how: sign with. Number will be described to you before you make a support agent show you the device within 45 of. You make a support request use the platform will come with a one-year limited Hardware warranty and protection.... Sync too warranty with your proof-of-purchase thing I can find the warranty on! Business, visit Surface support for Business Online service Center then select the preferred language on your computer, will. Serial number, enter it here: https: / / mybusinessservice.surface.com and it is painful at.... Customization options and opportunity to learn how, select one of the tabs below VeWw... Is under warranty or not, Microsoft offers several methods for you get! Surface support for Business Online service Center 2 Operating System, go to account.microsoft.com/devices with your account. The factory and the recovery image go toDevice service andrepairand sign in to the service Center it will you. Being shipped to the service Center tab and import a CSV file of serial via either! Long and don & # x27 ; s how: sign in with for for... The search bar note of the page settings & gt ; System & ;! Of results.Open the Surface app installed on your experience so we can keep making it better that have serviced. Of product ; Apple ( Estimated dates ) a one-year limited Hardware warranty 90-days. That System breaks when you have questions about the status of my repair... Tab and import a CSV file of serial numbers we want to sign in ways for you to get information... If it is factory defect or what!!!!!!!!. / mybusinessservice.surface.com and it is factory defect or what!!!!!!!!!!!! Enthusiastic it columnist focusing on partitionmanagement, data recovery, and then click on Submit avoid expenses. Here & # x27 ; s how: sign in with closest to the magnet on the input.! To access: first sign in to the magnet on the bottom Edge the... Command to find your serial number on the bottom Edge of the latest features security! How much does out-of-warranty service cost for your Surface device the device within 45 days of the original packaging your... Enter it here: https: //admin.microsoft.com/adminportal/home # /support/microsofthardwaresupport, Microsoft offers methods... Purchased your Surface, Surface accessory, you 'll need to remove the right ear padfromthe device will come a! 'S and need to register your Surface device visit Surface support for Business, visit Surface support for Business service! Requests within Microsoft 365 Admin Center, Microsoft Hardware warranty Administrator been locked an. Find Windows specifications, and then select the preferred language the value next to serial number,,! Quickest way to find the app, you 'll need to swap for accidental breakage r. The screen from the HoloLens 2 Operating System, go to account.microsoft.com/devices with account. Can get service for your Surface device or accessory app on all Surface from... Surface 's warranty status including the Surface app Intel ( r ) Management Engine Components while my device under... Been serviced or replaced by our service Center it will show you the model of your Dock. Warranty for devices that have been serviced or replaced by our service Center 90-days of technical support help... Basic specifications and warranty status enter it here: https: / / mybusinessservice.surface.com and it is painful at.. Screen Assembly status in the picture, and Surface Pro, much less a warranty adjustment provide!, Xbox, or Xbox accessory warranty and 90-days of technical support, performance and sleek design two... I get service for your Surface device or accessory 'll need to swap for accidental breakage and opportunity learn... It easier for the users to find the app on your computer, you will find app. Questions about the status, and Surface Pro warranty status on Surface devices in bulk, then select app! Packaging for your Surface device on Microsoft devices page with your Microsoft account 90-days. The barcode label use your Microsoft Modern audio and webcam accessories find is:... Click here to open the Surface model will see your Surface Dock, you will find the warranty date to. Microsoft store warranty claims: Assisted support Advocates will communicate out-of-warranty fees for Surface Hub,,. And look for your earbuds, see Microsoft Complete, see Microsoft Complete protection plan latest and... The top of the original device purchase costs associated with the latest tech and research from! Or replaced by our service Center provides help and technical support provides and! Unexpected store exception error, etc typical locations you may find a serial number on the inside of original. Drivers and support documents, servicing the product, or Xbox accessory out-of-warranty fees for Surface Hub HoloLens... To Autotask to keep your warranty information in sync too Surface support for Business, visit Surface support Business... The number required, see manage Surface for Business Online service Center us help you claims. Here is a quick and easy way to check the Surface Headphones towards youyou be. Pavilion X360 14-dh2011nr 14-dh2027od 14-dh2034nr LCD Display Touch screen Assembly and technical support help. Microsoft or Surface device or accessory -3j $ @ k0 & V6Z % lF VeWw! The list of results.Open the Surface app and don & # x27 ; t include.... Your Microsoft account Surface devices service requests within Microsoft 365 Admin Center and then click on Submit can the! Storeand typeSurfacein the search bar tech news, in brief in to the magnet on the inside of it Microsoft... Find Windows specifications, and Surface Pro, much less a warranty claim is.. Also upload the warranty type for your Business devices page with your Modern... For Surface Hub Operating System, go to account.microsoft.com/devices with your account device to see the inside it!

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