Useful comments include a description of the problem, city and postal code. SelectCellular Networksand chooseAPN, . Reply, I'm having the same problem did you ever get a resolution, michelle mcmaster - If the problem is with the charger, you may be able to purchase a replacement online. Having problems? Useful comments include a description of the problem, city and postal code. Because of this I'm without my primary phone service which we completely rely on. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users. Not sure how, what seemed like, an easy transition led to a total loss of coverage. We also use third-party cookies that help us analyze and understand how you use this website. I would like to be refunded everything that I have coming to me as they did not provide a cheaper service and sold me a defective phone. All rights reserved. The most recent Consumer Cellular outage reports came from the following cities: @Consumer_Cell Finally activated! We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. I've asked the ******* at @Consumer_Cell at LEAST 3 times, probably 5 to STOP sending me mail solicitations. Samsung Galaxy J7 Screen Is Black But Still Working Issue & Other Related Problems. The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. You can also check their website for updates on known outages in your area. They include: There's also an option to ask a question if it's not featured. Thanks for comment it was helpful for me to make discussion. Its understandable if some people are not familiar with the device. No luck. WebConsumer Cellular has not made any attempt to reach me and correct the situation. WebFind many great new & used options and get the best deals for Doro 824 Black Locked To Consumer Cellular Networks Spare & Repair at the best online prices at eBay! If you encounter problems while using your ZTE Awe, please refer to the solutions posted below. But, with DoNotPay's Skip Waiting on Hold product, you won't have to waste time waiting ever again! #ConsumerCellularSucks, If you need reliable phone service with unlimited data do not use @Consumer_Cell because they say it's unlimited data but in reality at 50 mb Consumer Cellular slows your data to the point that apps & emails don't open. @Consumer_Cell FIX THIS !! Is this your company? to find out if they shipped or not and when, and Latisha stated that she cannot contact anybody for my SIM card just to wait another day! @Consumer_Cell sucks. I also with their technical support was available 24/7 like most good companies. @Consumer_Cell need some real help trying to set up a port. @Consumer_Cell Not really att esim is terrible and slow. Contact the dealer where the phone was purchased to buy a new battery or charger. When you're having issues with a Consumer Cellular service you've purchased, it's only sensible to contact them to get the necessary help. While 888-345-5510 is Consumer Cellular's best toll-free number, there are 3 total ways to get in touch with them. The next best way to talk to their customer support team may just be to tell GetHuman about your issue and let us try to find the best way to contact them or find help for that particular issue. Ive worked in a tech startup in the last 7 years. If you are experiencing problems with Consumer Cellular, please submit a report below. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc. #ConsumerCellularSucks, If you need reliable phone service with unlimited data do not use @Consumer_Cell because they say it's unlimited data but in reality at 50 mb Consumer Cellular slows your data to the point that apps & emails don't open. If there is a problem of signal strength, test by trying to call from another location. The network offers the perfect data plans for people that consume little data monthly. If that doesnt work, then turn off your cell phone. Reading the manual may not be everyones favorite, so why do we summarize the document and turn it into this article. The map below depicts the most recent cities in the United States where Consumer Cellular users have reported problems and outages. Worse customer service ever. You are still deducting. In this chapter, users will be taken into some information they often ignore. I sent emails to their service email and I got answer back that they do not monitor that email. She is out the money because you can't even resell these phones. Click onUpdateand allow your phone to download and install the software. I called around mid-November. As customers, we put our trust in your company to provide ethical service, Yet we are faced with a problem that is practically impossible to resolve when your returns department does not act ethically. You owe me since last November. Nice! https://www.consumercellular.com/help/troubleshooting ZTE Link II may be a basic phone, but it is still usable for networking purposes. Desired outcome: Consumer Cellular say that Vonage gave them the wrong information about my account and so on. Then, touch options > erase/delete contact. @Karoli charged me for texts I exchanged with people back in U.S. caring for my cats. Alternately, carefully spray the unit with a disinfectant to reduce germs. You can stay connected with others through the internet. . If you feel that you've been wronged at one point in your pursuit for Consumer Cellular customer service and the company refuses to admit their mistake, you can sue them in a small claims court. Try visiting the following official links: Hi there, if you are having trouble sending us a DM, try using the following: https://t.co/mafwk8ShJP. I have consumer cellular service on my iphone 6SE in New York State REFUND THE 2 MONTHS AFTER I CANCELLED THEM & GOT A NEW PHONE & NEW PROVIDER. Consumer Cellular offers mobile phone and internet service. Delete unnecessary data from the contacts, by going to the specific contact you would like to delete. First, ensure sure the battery is properly installed. Our Facility is Equipped with large box stalls, several well fenced paddocks as well as a large outdoor sand ring with full jump course and round pen. Consumer Cellular has sometimes offered some customers credits and other compensation for the inconvenience. Restart your phone after the installation process. Share your photos and videos with others to prove the truth of your words. What the f? Crazy, right? IF THEY THINK IT'S OK, WHY NOT SEND THE INFO. Everyone says theyll fix it but its five different call reps and its still not working. Learn them all here. But below are some of the common issues to check if you are having your mobile data. @Consumer_Cell Not really att esim is terrible and slow. @Consumer_Cell FIX THIS !! You could try reaching out through: You could also visit Consumer Cellular's blog and read their featured articles, and they could've addressed the issue you're facing. REFUND THE 2 MONTHS AFTER I CANCELLED THEM & GOT A NEW PHONE & NEW PROVIDER. to take it. . Purchase a memory card from your cellular dealer to add data storage. My relative, who isn't tech savvy, has had service with you since December and still can't make calls. On September 29th, 2022, I ordered an iPhone 11 from Consumer Cellular over the phone. ON CONTACT INFO? What was worse is the chat window was not open at 10 am EST. Reply. General Denied Return Though its not the best camera you can get, you can do basic things with this. Contact the customer support team at +1-888-345-5509. Or, you can learn about how to use the Micro SDHC card as portable storage. The Family Horse Source - is an all breed multi-disciplinewebsite with emphasis on horsecare, equine health, training and welfare, Since 1995, The Horse: Your Guide to Equine Health Care has been essential reading for responsible horse owners and caretakers, Shop for discounted horse supplies, tack, saddles, clothing and boots. The customer service agent seamed completely confused as to what I was asking. I tried my phone and my Chromebook and was unable to access the login screen without turning on accessibility mode. WebTroubleshooting Keep in mind; that every phone may face some trouble in the future. @Consumer_Cell I'm so upset, I raved about consumer cellular to my best friend & I picked the moto G pure unfortunately they said he didn't qualify for the 1$ down & 5$ extra a month! I will be transferring my phone number to another provider, but in the mean time I need my Consumer Cellular service restored. Occasionally it switches to Airtel which has good coverage but mostly it just tries to use Vi, and doest give me any options to change it. A flip phone is outdated, you say? Got my two friends who are Nerd Heads too and here we are. @Consumer_Cell I'm so upset, I raved about consumer cellular to my best friend & I picked the moto G pure unfortunately they said he didn't qualify for the 1$ down & 5$ extra a month! If you have any tips or frustrations you wish to share, please leave a message in the comments section! At the moment, we haven't detected any problems at Consumer Cellular. You can download the free 'My CC' app to contact customer support conveniently. Fortunately, the ZTE Link II allows users to get more personalized with their phones. . Desired outcome: The ZTE Link II user manual comes to answer those all. Enter your Zip code or State and address to check the coverage in your location. Are you experiencing issues or an outage? @Consumer_Cell creating a #PIN should be a private processthe customer service representative shouldnt be setting it up. A survey conducted by text-message serviceTalkTo revealed that over half of Americans spend 10 to 20 minutes every week on hold, that's roughly 43 days of their lifewhich is a lot of time wasted. Share them here. Zoom impossible. Each base station then sends the call to a mobile exchange, which connects to a main exchange in the network. Worked after hours to find answers and assist us with the issues. You advised for the older people to try your service but offer the worse customer service ever!!! Your service provider will know which memory card is compatible with the ZTE Awe. Share them here. This chapter contains useful information about how to set up some phone features. @Consumer_Cell Lol its nothing that can be fixed until you allow tmobile esim. Over 18 yrs Liability Waiver The CS rep put me on hold and then my service got shutdown before explaining the rest of the setup. You will then serve Consumer Cellulartelling them that they are being sued. You are HERE: I have no phone service at all and cannot call for help. Read also: Consumer Cellular ZTE Link II Review: Keep It Simple and Convenient. WebThe Consumer Cellular support page highlights some of the reasons you'd need to contact customer service. DoNotPay helps you skip waiting on hold with Consumer Cellular customer service agents and: DoNotPay can also ease your worries with: ExploreDoNotPay today to learn more about what we have to offer. The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. These att speeds are terrible! Play free Games, Puzzles, Quizzes. The most recent Consumer Cellular outage reports came from the following cities: WebHow to find answers to general questions or get help with phone and tablet issues Get easy-to-understand, step-by-step help with your phone or tablet with our online Device Just received the device you ordered from UScellular ? Customer service wrongly informed us which resulted in a $400 charge, Cell phone service/Customer Service is Awful, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. It really does make a difference. These cookies track visitors across websites and collect information to provide customized ads. So I contacted ZTE directly. But, with this chapter, you can have a first-kit aid for your phone. This website uses cookies to improve your experience while you navigate through the website. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. They've NO respect for my wishes that they leave me alone. I did so and also enrolled in the warranty program also. The first thing to do is to restart your smartphone. Dec 3, 2015 @Consumer_Cell Don't add too many lines or you end up without service! WebThe Consumer Cellular support page highlights some of the reasons you'd need to contact customer service. You cant use mobile data when your phone is in airplane mode. Finally, show up in court! Check all the connectors-- between the phone, charger, and outlet-- to make sure all connections have been properly made. Consumer Cellular is an American postpaid mobile virtual network operator founded in 1995. Tap on theSettingsicon on your smartphone. ComplaintsBoard.com is a leading complaint resolution website on the Internet. Their customer service are well trained in bogus sales notes, dates, & refuse to show any written material in an email. Go toSettingsand scroll down toAbout Phone. Don't be fooled. The cookies is used to store the user consent for the cookies in the category "Necessary". We have helped over 300,000 people with their problems. If there is an error in the APN settings, it will affect the mobile data. No one from the call center seems to understand the issue. @Consumer_Cell your service stinks.i called 3 times updating my credit care/one more letter or notice i'll cancel service. Do you want to know more about the device specifications? Then, press the power button to restart the phone. Did you know that your smartphone has safety features to help you in case of an emergency? To receive ASAP my SIM Card & My updated USPS Traking # to show my shipment left your facilities on Monday 02.13/2023. However, this phone is nice for people who seek a simple and off-duty life. Full 1/2 hr before I was able to reach via chat. . I'm a senior and I live alonenot having a way to contact family or call for help makes me very nervous. The setting referred to here is the APN setting. @Consumer_Cell whos dumb idea was it to not support tmobile esim? The default is always boring, right? If you have any tips or frustrations you wish to share, please leave a message in the comments section! Arma, KS 66712 //-->. The standby time is related to your service provider system configuration. DeAnn Edwards If unanswered, you will then fill out the court forms. 2/13/23. This heat map shows where user-submitted Assurance Wireless Change Phone Number: Complete Guide, US Cellular Payment Arrangements: Application Guide, Get US Mobile Account Number And PIN In Minutes, T-Mobile Payment Arrangement Declined? Consumer Cellular outage and reported problems map. When they sent me a cheap, crap phone. They guarantee fast, knowledgeable, and friendly assistance. If there is no signal bar on your phone, you can visit the Consumer Cellular social media handle to confirm if there is a downtime in your location. Consumer Cellular address is crucial if you need one-on-one Consumer Cellular customer service, or if you intend to file a lawsuit against them in small claims court, you'll need the address to send a demand letter or serve them. I'm sorry to hear that there has been trouble taking place with your account. I am a new customer of CC but it is not starting off well. The cookie is used to store the user consent for the cookies in the category "Analytics". Yes, perhaps. If you are not able to connect to the network, the phone will continue to send out signals as it attempts to locate a base station. It could be that there is no Consumer Cellular network coverage in your location. The company offers cellphones, no-contract cellphone plans, and accessories with a focus on users age 50-plus. I decided to branch out and start TECODY as a side project to provide tech troubleshooting tips for readers. Portland, OR [protected] I called Cc and gave the rep all the info needed, followed the instructions on turning my phone on and off and then making a call. Find out what is going on. "Unlimited" is false advertising & "slower speeds" is BARELY ANY. It could be that you mistakenly toggled the airplane mode icon on your smartphone. This cookie is set by GDPR Cookie Consent plugin. Read our blog to learn how to use your smartphone's SOS features: @Consumer_Cell This is a joke. Realtime status of outages and problems with service providers. If there is a new software version available, you will see, https://www.youtube.com/watch?v=fEzZJSZBokI, How to disable airplane mode android? they threatened collection if i didn't pay the bogus charges. People rely on their phone and it's virtually worthless when the data is running this slow. The. 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This will surely increase the credibility of your complaint. Here's how DoNotPay can help: If you're considering suing Consumer Cellular in a small claims court, DoNotPay is available on any web browserand can make the process quite seamless for you. STOP FRAUDULENT CUSTOMER SERVICE. But opting out of some of these cookies may affect your browsing experience. Spoke to an agent and they were so friendly & helpful! Keep in mind; that every phone may face some trouble in the future. The network is usually the main culprit if the mobile data stops working. Make sure your hands and phone are clean and dry before touching the screen. An outdated Firmware version can affect mobile data functionality. //-->,