7.2.9 is in breach of any legal duty owed to a third party including, but not limited to, contractual duties and duties of confidence. By filling in the contact form with their Data, the User authorizes this Application to use these details to reply to requests for information, quotes or any other kind of request as indicated by the forms header. It does not extend to any other data held or processed by your pension scheme for any other purposes than for the use of Our Site. You may also wish to sign up to one or more of the preference services operating in the UK: The Telephone Preference Service (the TPS), the These may help to prevent you receiving If you have any questions about Our Site or this Privacy Policy, please contact Us by email at contactus@thpa.co.uk, by telephone on 020 3440 8390, or by post at Trafalgar House Pensions Administration Limited, Trafalgar House, PO Box 119, Blyth NE24 9EN. In some cases, the third parties may require access to some or all of your data. Please note, however, that these services will not prevent you from receiving marketing communications that you have consented to receiving. All Cookies used by and on Our Site are used in accordance with current UK and EU Cookie Law. 10. You may, if you wish, deny consent to the The analytics service(s) used by Our Site use(s) Cookies to gather the required information. 4.6 If you wish to close your Account, you may do so at any time. including, but not limited to, login and personalisation settings. Data security is very important to Us, and to protect your data We have taken suitable measures to safeguard and secure data collected through Our Site. How to spot the signs. developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings. There are different types of cookies. 16. For full details of consumers legal rights, including those relating to digital content, please contact your local Citizens Advice Bureau or Trading Standards Office. My Work Pension Thames Water Pension Scheme Thames Water Pension Scheme - Statement of Investment Principles (SIP) Statement of Investment Principles Thames Water Pension Scheme - Implementation Statement Implementation Statement data being published and exchanged with Our Site being encrypted. 10.3 Insofar as is permitted by law, We make no representation, warranty, or guarantee that Our Site will meet your requirements, that it will not infringe the rights of third parties, that it will be compatible with all software and hardware, or that it will be secure. Some data will be collected automatically by Our Site (for further details, please see section 15 on Our use of Cookies, other data will only be collected First party Cookies are those placed directly by Us and are used only by Us. In certain circumstances, We may be legally required to share certain data held by Us, which may include your personal information, for example, where We are involved in legal proceedings, where We are complying with the requirements of legislation, a court order, or a governmental authority. 7.3.6 any other actions which We deem reasonably appropriate (and lawful). Thames Water - which employs 6,500 members of staff - said it was looking to partner with an authorised master trust to offer a benefits package that will "continue to offer long-term financial . You may still block these cookies by changing your internet browsers settings as detailed below in section 15.9, but please be aware that Our Site may not work as intended if you do so. These Cookies personal details such as your name, gender, age, date of birth, contact details (e.g. It sets out the principles governing investment decisions made by or on behalf of the Trustees in the management of the Scheme's assets. 11.3 Our Site is intended for non-commercial use only. 5.2 Subject to the licence granted to Us under sub-Clause 6.5, Users retain the ownership of copyright and other intellectual property rights subsisting in User Content submitted by them (unless any part of such User Content is owned by a third party who has given their express permission for their material to be used in the User Content). This includes Our holding company and its subsidiaries. Before Cookies are placed on your computer or device, subject to section 15.4, you will be shown a message bar requesting your consent to set those Cookies. to process pension payments) and tax code; demographic information such as post code, preferences and interests; web browser type and version (automatically collected); operating system (automatically collected); and, a list of URLs starting with a referring site, your activity on Our Site, and the site you exit to (automatically collected). are shown below in section 15.5. enabling Us to better understand how people use Our Site. the use of this Application, to prepare reports on its activities and share them with other Google services. Data Where any of your data is required for such a purpose, We will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, Our obligations, and the obligations of the third party under the law. You may also wish to sign up to one or more of the preference services operating in the UK: The Telephone Preference Service (the TPS), the Corporate Telephone Preference Service (the CTPS), and the Mailing Preference Service (the MPS). Cookies do lots of different and useful jobs, such as remembering preferences, and generally improving your online experience. The analytics service(s) used by Our Site use(s) Cookies to gather the required information. 5.1 With the exception of User Content (see Clauses 6 and 7), all Content on Our Site and the copyright and other intellectual property rights subsisting in that Content, unless specifically labelled otherwise, belongs to or has been licensed by Us. For more details concerning your rights and remedies as a consumer, please contact your local Citizens Advice Bureau or Trading Standards Office. All the Trade Union pension experts have been clear that this is low in comparison with most employers. We will comply with Our obligations and safeguard your rights under the GDPR at all times. to solve the problem for you. Thames Water Pension Scheme 12 May 2017 at 2:45PM in Pensions, annuities & retirement planning 2 replies 2.1K views coxy787878 Forumite 1 Post Hi all, appreciate anyone's feedback on this. Your agreement to comply with and be bound by these Terms and Conditions is deemed to occur upon your first use of Our Site. This definition shall, where applicable, incorporate the definitions provided in the EU Regulation 2016/679 the General Data provided by users will, where it is relevant to any part of Our business so transferred, be transferred along with that part and the new owner or newly controlling party 6.4 You agree that you will be liable to Us and will, to the fullest extent permissible by law, indemnify Us for any breach of the warranties given by you under sub-Clause 6.3. Please refer to Clause 4 for more information. You have the right to ask for a copy of any of your personal data held by Us (where such data is held). 3.3 Access to Our Site is provided as is and on an as available basis. internet browser or the documentation that came with your device. Your consent will not be sought to place these Cookies. We will not, however, send you any unsolicited marketing or spam and will take all reasonable steps to ensure that We fully protect your rights and comply with Our obligations under the GDPR and the Privacy and Electronic Communications (EC Directive) Regulations 2003. When you submit personal data via Our Site, you may be given options to restrict Our use of your data. Data Protection law says that we are allowed to use personal information only if we have a proper reason to do so. We are seeking a new defined contribution (DC) Master Trust pension scheme, which: meets the standards of the Pensions Regulator's Master Trust assurance framework and is seeking or has achieved Master Trust authorisation. prevent) the processing of your personal data; The right to data portability (obtaining a copy of your personal data to re-use with another service or organisation); The right to object to Us using your personal data for particular purposes; and. By giving your consent to the placing of Cookies you are enabling Us to provide the best possible experience and service to you. 12.5 You must not attack Our Site by means of a denial of service attack, a distributed denial of service attack, or by any other means. means Trafalgar House Pensions Administration Limited, a limited company registered in England under 11101662, whose registered address is Trafalgar House, Ascent 4, 2 Gladiator Way, Farnborough Aerospace Centre, Farnborough, Hampshire, GU14 6XN and whose main trading address is Trafalgar House, Ascent 4, 2 Gladiator Way, Farnborough Aerospace Centre, Farnborough, Hampshire, GU14 6XN. 7.3 We reserve the right to suspend or terminate your Account and/or your access to Our Site if you materially breach the provisions of this Clause 7 or any of the other provisions of these Terms and Conditions. This Application may track Users by storing a unique identifier of their device, for analytics purposes or for storing Users' preferences. If you have any cause for complaint about Our use of your personal data, please contact Us using the details provided in section 16 and We will do Our best 5.7 Our status as the owner and author of the Content on Our Site (or that of identified licensors or Users, as appropriate) must always be acknowledged. Our use of your personal data will always have a lawful basis, either because it is necessary for Our performance of a contract with the trustees of the pension scheme for which you are a member, because you have consented to Our use of your personal data, or because it is in Our legitimate interests. The analytics service(s) used by Our Site use(s) Cookies to gather the required information. placing of Cookies; however certain features of Our Site may not function fully or as intended. improve Our Site, making it a better and more useful experience for you. 12.4 You must not attempt to gain unauthorised access to any part of Our Site, the server on which Our Site is stored, or any other server, computer, or database connected to Our Site. Google Analytics is a web analysis service provided by Google Inc. (Google). C/O THAMES WATER PENSION TRUSTEES LIMITED, CLEARWATER COURT, VASTERN ROAD, READING, GB-RDG RG1 8DB, United Kingdom . Canary Wharf This definition shall, where applicable, incorporate the definitions provided in the EU Regulation 2016/679 the General Data Protection Regulation (GDPR); means Trafalgar House Pensions Administration Limited, a limited company registered in England under 11101662, whose registered address is Trafalgar House, Ascent 4, 2 Gladiator Way, Farnborough Aerospace Centre, Farnborough, Hampshire GU14 6XN and whose main trading address is Trafalgar House, Ascent 4, 2 Gladiator Way, Farnborough Aerospace Centre, Farnborough, Hampshire GU14 6XN. are shown below in section 15.5. Most internet browsers also enable you to choose whether you wish to disable all cookies or only third party cookies. For further information about your rights, please contact the Information Commissioners Office or your local Citizens Advice Bureau. 15.1 If you have an Account, We may from time to time send you important notices by email. For further details, please consult the help menu in your We use Cookies to facilitate and improve your experience of Our Site and to provide and improve Our services. We do not, however, guarantee that Our Site is secure or free from viruses or other malware and accept no liability in respect of the same. For more details concerning your rights and remedies as a consumer, please contact your local Citizens Advice Bureau or Trading Standards Office. Google Analytics is a web analysis service provided by Google Inc. (Google). Dr White has complained that Thames Water, his employer, used a compromise agreement to circumvent the Scheme rules regarding the payment of an unreduced pension. This Privacy Policy applies only to your use of Our Site. Our Site, www.myworkpension.co.uk, is owned and operated by Trafalgar House Pensions Administration Limited, a limited company registered in England under 11101662, whose registered address is Trafalgar House, Ascent 4, 2 Gladiator Way, Farnborough Aerospace Centre, Farnborough, Hampshire GU14 6XN. This includes sharing it outside of Rights with respect to automated decision making and profiling. 10.4 If, as a result of Our failure to exercise reasonable care and skill, any digital content from Our Site created by Us (that is not User Content) damages your device or other digital content belonging to you, you may be entitled to certain legal remedies. By filling in the contact form with their Data, the User authorizes this Application to use these details to reply to requests for information, quotes Your privacy is protected by law. This Privacy Policy applies only to your use of Our Site. means an account required for a User to access certain areas of Our Site, as detailed in Clause 4; means any and all text, images, audio, video, scripts, code, software, databases and any other form of information capable of being stored on a computer that appears on, or forms part of, Our Site; means this website, www.myworkpension.co.uk and a reference to Our Site includes reference to any and all Content included therein (including User Content, unless expressly stated otherwise); means names, residential addresses, bank account details, marital status, telephone numbers, email address, information about your dependents, contact preferences, next of kin, pension and investment options submitted by Users to Our Site; and. Subject to sub-Clause 12.3, We accept no liability for any loss or damage resulting from a virus or other malware, a distributed denial of service attack, or other harmful material or event that may adversely affect your hardware, software, data or other material that occurs as a result of your use of Our Site (including the downloading of any Content (including User Content) from it) or any other site referred to on Our Site. All personal data is processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. 11.3 Our Site is intended for non-commercial use only. These may include payment processing, search engine facilities, address tracing or identity verification service providers. As a data subject, you have the following rights under the GDPR, which this Policy and Our use of personal data have been designed to uphold: The right to be informed about Our collection and use of personal data; The right of access to the personal data We hold about you; The right to rectification if any personal data We hold about you is inaccurate or incomplete (please contact Us using the details in section 16); In certain circumstances, the right to be forgotten i.e. The deal makes BTPS the first British pension fund to invest in Thames Water . Your email address might also be added to this list as a result of signing up to this Application or after making a purchase. Please refer to section 13 for more information on controlling Cookies. Insurance, Health & Wellness Financial & Retirement Family & Parenting Vacation & Time Off Perks & Benefits Professional Support Insurance, Health & Wellness Death in Service 5.0 1 Rating The inclusion of a link to another site on Our Site is for information only and does not imply any endorsement of the sites themselves or of those in control of them. You may remove these Cookies and prevent future use of them by following the steps set These may include payment processing, search engine facilities, address tracing or identity verification service providers. USS first became an investor in Thames Water in 2017, attracted by the opportunity to support the long-term investment needs of the business. Site, www.myworkpension.co.uk, is owned and operated by Trafalgar House This definition shall, where applicable, incorporate the definitions provided in the EU Regulation 2016/679 the General Data Protection Regulation (GDPR); means Trafalgar House Pensions Administration Limited, a limited company registered in England under 11101662, whose registered address is Trafalgar House, Ascent 4, 2 Gladiator Way, Farnborough Aerospace Centre, Farnborough, Hampshire GU14 6XN and whose main trading address is Trafalgar House, Ascent 4, 2 Gladiator Way, Farnborough Aerospace Centre, Farnborough, Hampshire GU14 6XN. 4.4 You must not use anyone elses Account without the express permission of the User to whom the Account belongs. Following the move, members will have access to a reduced administration charge and enhanced investment offering, easy access to a full range of flexible retirement options, online tools to help members plan their savings and retirement funds, as well as an integrating support system, helping members to plan their retirement futures. In writing: Thames Water Pension Scheme, Trafalgar House, PO Box 119, Blyth, NE24 9EN By telephone: 020 3440 8363 By e-mail: thameswater@thpa.co.uk We have no control over how your data is collected, stored or used by other websites and We advise you to check the privacy policies of any such websites before data that you give to Us via Our Site. 6776955. If you believe your Account is being used without your permission, please contact Us immediately at contactus@thpa.co.uk. Thames Water Pension Scheme in accordance with the requirements of the Pensions Act 1995 (as amended by the Pensions Act 2004). 5.2 Subject to the licence granted to Us under sub-Clause 6.5, Users retain the ownership of copyright and other intellectual property rights subsisting in User Content submitted by them (unless any part of such User Content is owned by a third party who has given their express permission for their material to be used in the User Content). If any of your information changes at a later date, it is your responsibility to ensure that your Account is kept up-to-date. However, to use all features and functions available on Our Site you will be Our competitive salary package includes an excellent contributory pension, 24 days holiday per year increasing to 28 with a length of service and a wider benefits scheme. Please contact Us for more details at contactus@thpa.co.uk, or using the contact details below in The analytics service(s) used by this Website use(s) the following Cookies. 2.1 Our Site, www.myworkpension.co.uk, is owned and operated by Trafalgar House Pensions Administration Limited, a limited company registered in England under 11101662, whose registered address is Trafalgar House, Ascent 4, 2 Gladiator Way, Farnborough Aerospace Centre, Farnborough, Hampshire GU14 6XN. Depending upon your use of Our Site, We may collect some or all of the following data. Extra Care Services Thames Water PO Box 508 Swindon SN38 2TX You can also scan or take a photo of the completed form and email it to ecs@thameswater.co.uk. Please ensure that your query is clear, particularly if it is a request for information about the data We hold about you (as under section 13, above). You can choose to enable or disable Cookies in your internet browser. We may sometimes contract with third parties to supply services to you on Our behalf. Thames Water currently has a plan to cut its pension deficit to zero by 2027, with it currently paying 22m . For further details, please consult the help menu in your GMB has one job and that is to improve the pay and conditions of GMB members in their workplaces. Wed like to set additional cookies to understand how you use our website, remember your settings and improve our services. 7.1.4 you must not use Our Site in any way, or for any purpose, that is intended to harm any person or persons in any way. Depending upon your use of Our Site, We may collect some or all of the following data. Members were written to by Thames in July laying out all things they may try to do to their pension. Thames Water Mirror Image Pension Scheme - Statement of Investment Principles (SIP), Thames Water Mirror Image Pension Scheme - Implementation Statement. 10. Certain of these Cookies may be placed immediately when you 1.1 In these Terms and Conditions, unless the context otherwise requires, the following expressions have the following meanings:. 12.4 You must not attempt to gain unauthorised access to any part of Our Site, the server on which Our Site is stored, or any other server, computer, or database connected to Our Site. Please refer to section 13 for more information What's Water Direct? It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings. signing up to this Application or after making a purchase. Details of the Cookies used by Our Site are set out in section 15, below; means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003; means this website, www.myworkpension.co.uk; means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. We have no control over how your data is collected, stored or used by other websites and We advise you to check the privacy policies of any such websites before providing any data to them. These may help to prevent you receiving 6.3 You agree that you will be solely responsible for your User Content. 7.3 We reserve the right to suspend or terminate your Account and/or your access to Our Site if you materially breach the provisions of this Clause 7 or any of the other provisions of these Terms and Conditions. Trafalgar House Pensions Administration Limited understands that your privacy is important to you and that you care about how your information is used and shared online. unsolicited marketing. on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. You may, if you wish, deny consent to the placing of Cookies; however certain features of Our Site may not function fully or as intended. Data provided by users will, where it is relevant to any part of Our business so transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this Privacy Policy, be permitted to use the data for the purposes for which it was originally collected by Us. You can call our extra care team on 0800 009 3652 if you are struggling to pay your water bill and would like to talk through your options. The following first party Cookies may be placed on your computer or device. We will hold your personal information on our systems for as long as is necessary for Us to provide benefits to you or your dependants on behalf of the E14 4PU, The Thames Water Pension Scheme (CAS-41042-H8M7), about whether you thought this page was helpful, Royal London Personal Pension Plan (CAS-55550-R6C4). signing up to this Application or after making a purchase. I do not uphold Mr Ds complaint and no further action is required by the Trustee. Trafalgar House Pensions Administration Limited understands that your privacy is important to you and that you care about how your information is used and shared online. Google Analytics is a web analysis service provided by Google Inc. (Google). You may restrict your internet browsers use of Cookies. policies of any such third parties. This, in turn, enables Us to improve Our Site and the services offered through it. You must not share your Account with anyone else. means Trafalgar House Pensions Administration Limited, a company registered in England under 11101662, whose registered address is Trafalgar House, Ascent 4, 2 Gladiator Way, Farnborough Aerospace Centre, Farnborough, Hampshire GU14 6XN. If We are unable to help, you also have the right to lodge a complaint with the UKs supervisory authority, the Information Commissioners Office. Thames Water plans to pump 1.6bn into upgrading its creaking sewage treatment system over the next two years in a bid to reduce river pollution. 18.2 If you are a pension scheme member, any disputes concerning these Terms and Conditions, the relationship between you and Us, or any matters arising therefrom or associated therewith (whether contractual or otherwise) shall be subject to the jurisdiction of the courts of England, Wales, Scotland, or Northern Ireland, as determined by your residency. Thames Water is the UK's biggest water and wastewater services provider and its DC scheme has about 5,000 members. Your data will only be stored within the European Economic Area (the EEA) (The EEA consists of all EU member states, plus Norway, Iceland, and First party Cookies are those placed directly by Us and are used only We have taken great care to ensure that your privacy is not at risk by allowing them. Your privacy is protected by law. Our Site, www.myworkpension.co.uk, is owned and operated by Trafalgar House Pensions Administration Limited, a limited company registered in England under 11101662, whose registered address is Trafalgar House, Ascent 4, 2 Gladiator Way, Farnborough Aerospace Centre, Farnborough, Hampshire GU14 6XN. Unless expressly stated, these sites are not under Our control. You do not have to allow Us to use these Cookies, as detailed below, however whilst Our use of them does not pose any risk to your privacy or your safe use of Our Site, it does enable Us to continually improve Our Site, making it a better and more useful experience for you. We may alter, suspend or discontinue Our Site (or any part of it) at any time and without notice. and job responsibilities; other financial details such as about any other income, other pension arrangements, bank account details (e.g. It is provided for general information purposes only. We will not be liable for any unauthorised use of your Account. enabling Us to better understand how people use Our Site. Please read this Privacy Policy carefully and ensure that you understand it. Data security is very important to Us, and to protect your data We have taken suitable measures to safeguard and secure data collected through Our Site. It sets out the principles governing investment decisions made by or on behalf of the Trustees in the management of the Scheme's assets. It does not extend to any websites that are linked to from Our Site (whether We provide those Unless expressly stated, these sites are not under Our control for analytics purposes for. Activities and share them with other Google services additional Cookies to understand how people use Site. About any other actions which we deem reasonably appropriate ( and lawful ) Site are used in accordance the! Online experience to automated decision making and profiling your Account EU Cookie.. United Kingdom, we may alter, suspend or discontinue Our Site we. Different and useful jobs, such as about any other income, other pension arrangements bank... To improve Our Site fund to invest in Thames Water in 2017, attracted by the.. Notices by email has about 5,000 members obligations and safeguard your rights and remedies as a consumer please... 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