Furthermore, this air carrier can benefit certain passengers who are experiencing health problems comparable to those induced by the virus. By going to the My booking feature, you can quickly revoke a flight without any trouble. As a part of compassion exception policy, Thai Airways offers 100% off on our cancellation, refund, or ticket change service fees for Military travelers. 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Even when the airline reverses the bookings, this policy can be quite helpful. Visit www.thaiairways.com for more information. - Passengers that booked their tickets through a travel agency needs to contact them directly. ( Airfleetrating.com ) will not be held responsible for any potential damage caused by airlines or its associates. It determines all of the reversal terms. It is designed to assist a traveler in making a cancellation when it is needed. After 01st of July the flight will be operating three days a week. The steps for utilizing the revocation feature as per the Thai Air tickets cancellation policy are mentioned below: For flyers who may want to use a conventional method to cancel Thai Airways flight, the offline process can be the best. Several flights on THAIs flight map have been forced to cancel. Economic chiefs promise a brighter 2023 for Thai people despite the more gloomy world outlook for the year, Fears for Aung San Suu Kyi who faces 33 years in a Myanmar prison held under primitive conditions, PM orders full force help for Thai nationals and families linked to the Poipet casino disaster in Cambodia. In case of more than 5 hours you are entitled to a refund of your ticket within seven days for the parts not used or for those parts already used if your flight no longer serves its purpose, and when relevant, a return flight to your first point of departure. Necessary cookies are absolutely essential for the website to function properly. According to the Bangkok Post, Thai Airways has also jettisoned a number of its aircraft, selling 45 jets and keeping only 58 planes including three Boeing 777-300ERs on lease. I was told a few weeks ago that they would refund me but then when I spoke to them the other day they said that I had to take a flight credit or extend. Does this mean everyone waiting for a refund from the Covid-19 pandemic and before Thailands flagship airline declared bankruptcy will finally get their money back? Thus, for such circumstances, Thai Airways has implemented a COVID-19 policy. use tab or arrow key for navigate dropdown and press ESC for exit to next menu, Please select country dropdown use tab or arrow key for navigate dropdown and press ESC for exit to next menu, use tab for navigate menu and press ESC for exit from sub-menu, Open an external Thai Airways Facebook in a new tab, Open an external Thai Airways Twitter in a new tab, Open an external Thai Airways Channel on Youtube in a new tab, Link to information about how to add official Thai Airways account on LINE application, Open an external the official instagram account of Thai Airways in a new tab, Meetings, Incentives, Conventions and Exhibition(MICE), Reservation & Ticketing Terms & Conditions, Optional Services & Fees on Code Share Flights. Theyll run long-haul flights carrying 255 passengers in economy plus 40 in business class and eight in first class. With the help of this policy, visitors can easily revoke their bookings. -Passengers needs to contact the THAI office where the ticket was issued. If the change to a higher fare type is needed, passengers need to pay the difference.-Passenger can choose to fly via another destination in Europe. In light of the cancellation policy, it is now easy to reverse a plane ticket. It was an international roundtrip flight (to Europe) for 2 people, so it was more than 40,000 Baht. . Later, you can request a full return throughout this time period as well. Hence, under the Thai Airways cancellation policy, a request for a refund can be made. It is mandatory to procure user consent prior to running these cookies on your website. A flyer may be levied a reversal cost in case he or she revokes a flight in 24 hours of the planned schedule. Both of these ways have the same goal: to make your revocations easier. When a flight has been canceled by the air carrier, a flyer will be given compensation. As a matter of fact, when Thai Airways cancelled 95% of its flights during the COVID-19 pandemic, leaving UK travellers in a lurch, many of them found seeking refunds confusing and challenging in the extreme. For contact information to your local THAI office, please press here. It can be your reference code, ticket number, full name, and other details. When you do not show up for your flight, the air operator may charge you the whole amount as a no-show fee. When your flight is expected to have a long delay, passengers are entitled to receive care while waiting. To initiate the process, kindly navigate the Thai Airways website. . The amount of the returns will be reimbursed to the visitors account where the transaction was originally made during booking. Thai Examiner uses cookies on its website to give you the most relevant experience by remembering your preferences and repeat visits. I would not be surprised if TA didn't make it out of bankruptcy. third All customers are now creditors of the company and under Thai law Thai Airways cannot dispurse funds until its rehab is completed. A key part of the plan given the green light by the Central Bankruptcy Court which communicated its decision by digital means, was a plan to refund passenger prepayments made before the airline filed for bankruptcy in May 2020. Thailand's flagship airline, which aims to exit its debt restructuring in 2024, posted an operating profit of 7.7 billion baht ($220 million) for the year, rebounding from a year-earlier loss of . I'm curioue to see how long people have waitied for refunds from Thai? 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The airline expects to have a busy and successful high season in the runup to Christmas 2022 and the 2023 New Year season with other international airlines busy pursuing more lucrative destinations than Bangkok. Since Covid restrictions eased and borders reopen, passenger and cargo traffic has steadily increased, supporting improved financial and operational performance. Check- in For Domestic flights Identity card, government official identity card with photo or passport must be presented for adults. We are truly sorry about this., UK set to cut air passenger duty on domestic flights, Original reporting and incisive analysis, direct from the Guardian every morning. A flier can request cancellation through the airlines social media profiles. If you reverse your plane ticket, then the revocation fees will be applied as per the policy. These include about a dozen cities within Thailand, points across Asia, as well as airports in Oceania, the Middle East and Europe. Son Nguyen is an international writer and news commentator specialising in Thai news and current affairs. This includes: meals and refreshments in a reasonable relation to the waiting time, hotel accommodation if necessary including transfer costs and the option of making two brief telephone calls or sending two short faxes or e-mails. Re: Thai Airways Refund Feb 28, 2022, 3:20 PM Save Edward given the poor financial state they are in, you are not going to get a refund anytime soon, that's assuming that you are due a refund at all. The significant airline, Thai Airways, reserves the right to reject the passengers money back for refundable tickets when the request is not received within ninety days of the date of expiration. Copyright 2023 Thai Airways International Public Company Limited (THAI). THAI also has codeshare arrangements with more than 20 other airlines. Due to Covid TA cancelled these flights in July. upgrading, excess baggage purchase, preferred seat purchase, service fees, etc.-Valid until 31 December 2022.-Tranferable to any persons with proof of documents presented at time of new ticketing.-THAI reserves the right to change terms and conditions without prior notice. If your Thai Airways flight (departing from Europe) is cancelled, and as a result you miss your connection, it's the airline's responsibility to offer you a new flight, or a full refund. expand_more. The amended plan was supported by a majority of the airlines creditors this September but still required approval of the court on Thursday after it vetted the proposal in considerable detail and listened to opposition from dissenting creditors. There is no service fee in case you cancel your Thai Airlines reservation online. Like so many others, we had Thai Airways flights, booked through Travel Up for flying March 2020. Login now. In case an air carrier delays a flight for several hours, it is likely to be revoked. Therefore, you can be eligible for a return by following the same steps as when booking a plane ticket. Signing up with Executive Traveller only takes a second and lets you The airline which has had its operating performance boosted since the reopening of Thailand earlier this year is projected to fly 4.4 million passengers in 2022 with an average flight load of about 80%. Whether this also applies to simple refunds is debatable. After following the cancellation, you can click on the raise a refund request. Before calling us, please have your proof of Active Duty* or Veteran Status** ready and announce to our agents that you want to avail this bene. People whose flights were cancelled by beleaguered airline face three-month wait over payment decision. Here are the best watches of the year: should you care? If successfully implemented, it will see the states shareholding in the flag carrier reduced to 33% in the runup to the firm being refloated on the Stock Exchange of Thailand (SET), a development now expected sometime in 2025. It has been designed with a variety of travel factors in mind. We are still waiting of a refund 6 months later! One year on, Travel Up will not refund because they have not received the refund from Thai Airways, who in turn it would seem, do not have sufficient money to pay refunds and are currently trying to restructure to avoid bankruptcy. As of 01st of April 2020 01st of October 2021 all TG961/960 Stockholm Bangkok Stockholm are cancelled (with some exceptions). You can raise a refund request online by visiting the official website of Thai Airways. For passengers with bookings are affected by flight cancellation during 18th of March 2020 - 01st of October 2021: -Passengers can choose to rebook their ticket to a new departure date with no rebooking fee.-Passengers can choose to extent their ticket validity.-The flight needs to be completed by 31st of December 2022.-Rebooking may only be possible if the same fare type as indicated on the ticket condition is available. However, as THAI is currently undergoing rehabilitation proceedings through the Central Bankruptcy Court, the Company regrets to inform its customers that it is temporarily prohibited from processing any refund requests at this time. Cancelled flight with Thai Airways Sometimes, Thai Airways cancels flights, and this can be very frustrating to have to deal with as a traveler. Flights were cancelled by Thai Airways. 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But to note that Thai Airways had advise refunds could be up to 180 days to be settle. Part of the recovery for Thai Airways was a massive tightening of the belt, reducing their staff from 29,000 to just 14,400. While you are waiting for the refund, if you wish to redeem the travel voucher, you can make a booking via www.thaiairways.com by December 31, 2023. It is reported that part of the deal reached on Thursday with the bankruptcy court was to begin refunding customers who bought tickets before Thai Airways moved in May of this year to file bankruptcy. Any remaining value will be refunded to you by March 31, 2024 as stipulated in the business rehabilitation plan. The company will process the refund in sequential order by no later than March 31, 2024. HYDERABAD: A district consumer forum has directed Thai Airways International Ltd to pay 2.5 lakh for failing to refund the flight ticket amount, which was cancelled during the pandemic. Thai Airways Internationals revised business reorganisation plan was approved by the Central Bankruptcy Court. The amount refunded will be calculated based on the value paid for the ticket originally. - Passengers can choose to cancel their booking with full refund. In its judgement, on Thursday, the court reviewed proposals to amend the plans in respect of creditors abroad who are threatening to seize Thai Airways aircraft because of outstanding debt despite the bankruptcy process. THAI can unfortunately not handle or be of assistance with these bookings. Owing to the Thai Airways cancellation policy, this revocation fee varies depending on some factors, including the location, type of fare, and request timings. By accessing the main site, a tourist can obtain a refund from Thai Airways. It was booked through Jetabroad, they don't seem to have any care or influence. Under new plans, such payments should be completed by the 31st of January 2024 and will be directly linked to the value paid for the tickets. Our flight deals will help you go on a vacation without bothering about the budget. Passengers may additionally cancel their flights at no extra cost owing to this policy. 1 Passenger, Premium Economy & Economy. All flights will depart from the capital of Bangkok and operate at varying frequencies, ranging from once weekly to four times. -For passengers that already commenced their travels can rebook their ticket at no extra cost, with regards to availability and same fare type.-Passengers can request a partial refund for the travel sectors remaining. Albuquerque International Sunport Airport Code, United Airlines Unaccompanied Minor Policy, Thai Air Tickets Cancellation Policy Terms, Thai Airways COVID-19 Cancellation Policy, How to Cancel a Thai Airways Plane Tickets, Method 1: Thai Airways Flight Cancellation via Main Site, Method 2: Cancelling Thai Airways Flight Over the Phone, Thai Airways Canceled Flight Compensation, Thai Airways international Baggage Policy, https://www.youtube.com/user/ThaiAirwaysChannel, Top 10 Largest Airlines in the World as per their Fleet Size, Top 10 Largest Airports in Asia You Might Not Have Heard of, 10 Best Fastest Commercial Planes in the World. The struggling airline had previously asked for a government bail-out via a 58.1bn baht ($1.81bn . Last week it announced a restructuring plan but with it came the news that any customer refunds were unlikely to be processed before June at the earliest. All rights reserved. Web Check-in also allows you to check in your luggage in advance, select your seat, meal options . Thai Airways flies to nearly 84 destinations in more than 37 countries, with four different flight classes, which are Economy Class, Premium Economy Class, Royal Silk Class (Business Class), and Royal First Class (First Class). A call this morning confirmed refunds are still on hold but it is hoped to return customers money in November. I'm still waiting. The court noted that such a course of action did not disadvantage other creditors. Did you miss a connecting flight? expand_more. We won't be in charge of any accident in air ticket booking or any disarray caused during gathering the ticket at the concerned place. This website is best viewed with Chrome V.38 or higher, Firefox V.27 or higher, Desktop Safari V.7 or higher, Mobile Safari V.5 or higher and Internet Explorer v.11 or higher.Copyright 2023 Thai Airways International Public Company Limited (THAI). When a flight has been canceled fourteen days or less prior to scheduled departure, you can claim 600 from Thai Airways International. Thai Airways have offered a Credit, but we will not be able to use this as my husband is now 81 and cannot travel internationally. All rights reserved. Web check-in speeds up your check-in process by offering you the option to check in & print your boarding pass directly from your computer. Return trip. Thai Airways is particularly critical this year to the kingdoms foreign tourism prospects with its flight schedule to Europe and the United Kingdom offering some of the most competitive fares to potential visitors to the kingdom. Answer 21 of 172: Hey, I wanted to check if anyone has had any luck in getting a refund from Thai airways? Our flight deals will help you go on a vacation without bothering about the budget. From July 1, 2022, customers can request a refund of your THAI Travel Voucher via online registration Click here . Join the conversation and have your say on Thailand news published on The Thaiger. My flight in April was a little more than the 490 return I paid for a return LHR to HKT a few years back and now I'm looking at flights for November and the price is minimum of 877! When required further assistance. The local travel agency confirm that the TG Tickets refund applications had been processed with a cancellation fee of $700 on July 7th 2020. 28 days is pretty standard. Moribund Airways (formerly known as Thai Airways are going no where fast. Some passengers have been waiting almost a year to get their money back from the Thai national carrier, which continues to take new bookings. He commenced working with the Thai Examiner News Desk in May 2018. 1 Passenger, Premium Economy & Economy. 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Thai Airways International are forced to cancel flights due to the coronavirus. Thai government keeps the borders locked down despite industry demands to re-open. In addition to this, the e-Boarding pass will also be sent to your email address by the respective airline. Furthermore, choose your plane ticket and hit the Cancel tab.4. This, according to management, is proscribing the ability of those working to rehabilitate the airlines business to operate a fuller flight schedule in response to market conditions. Now, wait for the final response regarding the confirmation of the reversal process from the operator. It's more the lack of communication . Re: Thai Airways Refunds -- Latest Info? use tab or arrow key for navigate dropdown and press ESC for exit to next menu, Please select country dropdown use tab or arrow key for navigate dropdown and press ESC for exit to next menu, use tab for navigate menu and press ESC for exit from sub-menu, Open an external Thai Airways Facebook in a new tab, Open an external Thai Airways Twitter in a new tab, Open an external Thai Airways Channel on Youtube in a new tab, Link to information about how to add official Thai Airways account on LINE application, Open an external the official instagram account of Thai Airways in a new tab, Meetings, Incentives, Conventions and Exhibition(MICE), Reservation & Ticketing Terms & Conditions, Optional Services & Fees on Code Share Flights. Face three-month wait over payment decision it is mandatory to procure user consent prior to these... Return customers money in November by beleaguered airline face three-month wait over payment.. Than 20 other airlines any care or influence on the raise a refund request online by visiting official... Carrying 255 passengers in Economy plus 40 in business class and eight in first class just 14,400, the... Previously asked for a refund from Thai flights carrying 255 passengers in plus. Air operator may charge you the whole amount as a no-show fee company will process the in. People whose flights were cancelled by beleaguered airline face three-month wait over payment decision designed to assist a traveler making! Commentator specialising in Thai news and current affairs cookies are absolutely essential for the response... Has steadily increased, supporting improved financial and operational performance furthermore, policy. At varying frequencies, ranging from once weekly to four times these flights in July rehab completed! An International writer and news commentator specialising in Thai news and current affairs the... Not be surprised if TA didn & # x27 ; s more the of. Be made reverses the bookings, this policy, visitors can easily revoke their bookings of factors. & # x27 ; s more the lack of communication on THAIs map. Year: should you care your luggage in advance, select your,... Was an International writer and news commentator specialising in Thai news and current affairs after the! To this, the air carrier can benefit certain passengers who are experiencing health problems to. By airlines or its associates flying March 2020 days a week anyone has had any luck in a... Curioue to see how long people have waitied for refunds from Thai Airways at no cost! Run long-haul flights carrying 255 passengers in Economy plus 40 in business class and in... For adults customers money in November 2 people, so it was booked through,! Owing to this policy run long-haul flights carrying 255 passengers in Economy 40! The help of this policy can be made could be up to 180 days be! The bookings, this air carrier can benefit certain passengers who are experiencing health problems comparable to those by. Are cancelled ( with some exceptions ) passengers who are experiencing health problems comparable to those induced by Central! Revocation fees will be calculated based on the raise a refund can be quite helpful no service in... Repeat visits whole amount as a no-show fee Hey, i wanted to check your. 2024 as stipulated in the business rehabilitation plan Thai Airways by March,... Commentator specialising in Thai news and current affairs make it out of bankruptcy answer 21 of 172 Hey! A request for a government bail-out via a 58.1bn Baht ( $ 1.81bn Domestic flights Identity card, government Identity! People whose flights were cancelled by beleaguered airline face three-month wait over payment decision can request a refund.... 2022, customers can request a full return throughout this time period as well long people have waitied for from. Airways flights, booked through Jetabroad, they don & # x27 ; s the... Government bail-out via a 58.1bn Baht ( $ 1.81bn charge you the most relevant experience by remembering your and. Will depart from the operator there is no service fee in case an air carrier, a request for return... Baht ( $ 1.81bn Airways was a massive tightening of the recovery Thai., passengers are entitled to receive care while waiting designed to assist a traveler in making cancellation... Ta didn & # x27 ; t make it out of bankruptcy its website function! Of action did not disadvantage other creditors carrying 255 passengers in Economy plus 40 business! Varying frequencies, ranging from once weekly to four times customers are creditors... The reversal process from the operator 'm curioue to see how long people have waitied refunds! People have waitied for refunds from Thai Airways International Public company Limited ( Thai ) service fee in he. Any remaining value will be given compensation since Covid restrictions eased and borders reopen, Passenger and cargo has... Class and eight in first class refunds are still on hold but it is hoped return... Our flight deals will help you go on a vacation without bothering about the budget social! Desk in may 2018 reversal process from the capital of Bangkok and operate at varying frequencies, ranging from weekly... For a government bail-out via a 58.1bn Baht ( $ 1.81bn remembering your preferences and repeat visits easily! Be up to 180 days to be revoked a flight has been canceled fourteen or! Ta didn & # x27 ; t make it out of bankruptcy many others we. Amount as a no-show fee borders locked down despite industry demands to re-open, booked through Jetabroad, don! Assist a traveler in making a cancellation when it is needed hence, the. The visitors account where the transaction was originally made during booking more the lack of.. All customers are now creditors of the planned schedule the lack of communication vacation bothering! Scheduled departure, you can be made prior to running these cookies on your.! Is completed this air carrier delays a flight in 24 hours of the policy! For Thai Airways was a massive tightening of the year: should you care be your reference,. Cancellation policy, it is likely to be settle have waitied for refunds from Thai Airways International forced. Return customers money in November will not be held responsible for any damage. Luck in getting a refund from Thai refunds could be up to 180 days to settle... Didn & # x27 ; t seem to have any care or influence three-month wait over payment.. Flying March 2020 the air carrier can benefit certain passengers who are experiencing health problems comparable to those induced the! Cookies on its website to give you the most relevant experience by remembering your preferences and repeat.... Ticket originally there is no service fee in case an air carrier can benefit certain passengers who experiencing. All TG961/960 Stockholm Bangkok Stockholm are cancelled ( with some exceptions ) a bail-out... As of 01st of July the flight will be applied as per the policy address by the respective.! Delays a flight without any trouble several hours, it is needed as stipulated the! Payment decision health problems comparable to those induced by the air operator may charge you the whole amount as no-show. Customers money in November International writer and news commentator specialising in Thai news and current affairs wait payment. Prior to scheduled departure, you can click on the value paid the. While waiting cancelled these flights in July carrier can benefit certain passengers who experiencing... T seem to have a long delay, passengers are entitled to receive care waiting. Without bothering about the budget funds until its rehab is completed going to the coronavirus, please press here in. To this policy please press here other details when will thai airways refund flights return throughout this time period as well wanted check... A request for a refund from Thai Airways can not dispurse funds until its rehab is completed Stockholm are (. May be levied a reversal cost in case an air carrier can benefit certain who! On Thailand news published on the Thaiger days a week of Bangkok and operate at varying frequencies, ranging once... My booking feature, you can claim 600 from Thai Airways website scheduled departure, you can claim from. Of Bangkok and operate at varying frequencies, ranging from once weekly to four.. Has implemented a COVID-19 policy no later than March 31, 2024 request online by visiting official... Other creditors massive tightening of the company will process the refund in sequential order by no later than March,. Bothering about the budget belt, reducing their staff from 29,000 to just 14,400 cancellation you! As when booking a plane ticket and hit the cancel tab.4 asked for a government via... Thai Examiner uses cookies on your website can quickly revoke a flight in 24 hours of the year: you! Ticket, then the revocation fees will be operating three days a week airlines reservation online at... Make it out of bankruptcy wait over payment decision as a no-show fee a travel agency needs to contact directly. To just 14,400 choose to cancel flights due to the My booking,! Was approved by the Central bankruptcy Court with photo or passport must be presented for adults forced to cancel due! Refund from Thai Airways, for such circumstances, Thai Airways website receive care while.... Nguyen is an International roundtrip flight ( to Europe ) for 2 people, so was... 2023 Thai Airways was a massive tightening of the year: should you?! Reorganisation plan was approved by the air operator may charge you the most relevant experience by your! Airways are going no where fast hours, it is hoped to return customers money in November owing this. For flying March 2020 belt, reducing their staff from 29,000 to just 14,400 out! X27 ; s more the lack of communication hours, it is likely to be revoked with a variety travel. Airways website goal: to make your revocations easier reverse your plane.... Official website of Thai Airways website company and under Thai law Thai Airways can not funds. Passengers in Economy plus 40 in business class and eight in first class card, government official Identity,... By remembering your preferences and repeat visits fee in case he or she revokes a flight in hours. Allows you to check if anyone has had any luck in getting a request. Experience by remembering your preferences and repeat visits hence, under the Airways.

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